PRIVACY POLICY

  1. AARNA ENTERPRISES (Web Portal & Mobile App)

The www.ekwebmesab.com Portal and AARNA Emart Mobile Application respect the privacy of users and are committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and the safeguards in place to protect your data.

  1. Personal Information Collection
  • Aarna Enterprises or our portal and mobile application do not automatically capture personal information (such as name, phone number, or email address) that allows us to identify you individually.
  • If you voluntarily provide such information to the Aarna Enterprises web portal or mobile app (e.g., through forms, messages, or contact requests), it is used only to fulfill your request or respond to your query.
  • Any information you provide is protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
  1. Automatic Information Collection

When you browse the website or use the mobile app, certain technical information is automatically collected for statistical and security purposes, including:

  • Internet Protocol (IP) address and domain name.
  • Browser type, operating system, and device type.
  • Date, time, and pages/URLs accessed.
  • Referring website (if accessed via an external link).
  • Note-This information is used solely to improve site/app performance and security. We make no attempt to link this data to individual identities unless a security threat or unlawful activity is detected.
  1. Cookies
  • The portal/app may use temporary session cookies to enable smooth navigation.
  • These cookies do not collect personal data, are stored only in memory, and are automatically deleted once you close the browser or exit the app.
  1. Email and Communication
  • Your email address will only be recorded if you choose to send a message.
  • It will only be used for the purpose provided, will not be added to a mailing list, and will not be disclosed without your consent.
  1. Third-Party Services & Permissions
  • The app may use Firebase Cloud Messaging (FCM) to provide push notifications. FCM generates device tokens used only for delivering messages. These tokens are not linked to personal identity and are never shared externally.
  • Other analytics or crash-reporting tools may be used only to improve app performance and stability.
  • The app does not request or use sensitive permissions (such as camera, storage, microphone, location, or contacts) unless required for a specific service, in which case the purpose will be clearly explained to the user.
  1. Data Sharing
  • Aarna Enterprises or their portal or mobile app do not share user data with any third-party agency, advertiser, or analytics provider.
  • Information may only be shared with another government agency if your query relates to that agency or as required by law.
  1. Data Retention & Deletion
  • Personal information provided voluntarily is retained only as long as necessary to fulfill your request or communication.
  • Technical log data is maintained for operational and security purposes and is regularly deleted.
  • Users may request deletion of their data at any time by contacting the portal administrator. All such requests will be honored within a reasonable timeframe.
  1. Data Security
  • All information provided is safeguarded against unauthorized access, misuse, or alteration.
  • We use secure protocols (HTTPS/SSL) and follow industry best practices.
  • Unauthorized attempts to upload or change information on this service are strictly prohibited and may be punishable under the Indian IT Act.
  1. User Responsibility & Consent
  • By using the Aarna Enterprises Portal and Mobile Application, you acknowledge and consent to the terms of this Privacy Policy.
  • Users confirm they are 18 years or older and are responsible for the accuracy of the information they provide.
  • Users understand and agree that:
  • 1-Any personal or business details are collected only for communication, facilitation, or service delivery.
  • 2-Consultancy fees and Convince fee are non-refundable and rescheduling must follow the stated rules.
  • 3-Misuse of the portal/app or providing false information may lead to denial of services or legal action under applicable laws, including the Indian IT Act.
  • Continued use of the portal or app constitutes acceptance of this Privacy Policy and any future updates.

11.. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated to users through the app or website.

  1. Contact Us

For privacy concerns, deletion requests, or questions:

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